Camprime.com Refund Policy

If you have any questions regarding a transaction, please look up the email you received when purchasing, or check your credit card statement and choose the company which has processed your transaction for CamPrime (EpochEU or CGBILLING or CCBill).

The basic policy of CamPrime.com is not to provide refunds unless CCCV Ltd. decides otherwise at its own sole discretion. If specific extraordinary circumstances apply (e.g. technical malfunctions occur) we pay refunds in CamPrime Credits or cash. In these cases we will take into account other clients’ complaints and complaints about models as well.

If a user is discontented with an independent model using CamPrime software for maintaning video chat sessions and the actual chat log files also prove that the complaint is justifiable, credits can be refunded in CamPrime Credits only for later use with other models.

In the event that a refund is issued, ALL refunds will be made by crediting the credit card that was used to make the original purchase. Regarding complaints about models, please contact our Customer Support department. help [ @ ] camprime [ dot ] com

CCCV Ltd.(UK Limited)
Granby Centre
Eversley Street
Granby, Liverpool
L8 2TU
United Kingdom

help [ @ ] camprime [ dot ] com